Frequently Asked Questions (FAQ)
Welcome to the Movado-Collection.com FAQ page. Here, you’ll find answers to the most common questions our customers have. If you can’t find the answer you’re looking for, feel free to reach out to us at support@movadocollection.com, and we’ll be happy to assist you.
1. What products do you sell?
We specialize in luxury watches, offering a wide selection of premium timepieces from well-known brands. Whether you’re looking for a classic, modern, or sport-inspired design, we have something for every style and occasion.
2. How do I place an order?
Placing an order is easy! Simply browse our collection, select the watch you wish to purchase, and follow the checkout process. You’ll be prompted to provide your shipping and payment information to complete the order.
3. How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress. If you need assistance with tracking, feel free to contact our customer support team at support@movadocollection.com.
4. What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your watch, you can return it within 30 days of receipt. Please make sure the watch is unused, and it must be in its original packaging. For more details on how to return an item, please refer to our Returns & Exchanges policy on our website.
5. Do you offer international shipping?
Currently, we only offer shipping within the United States. However, we are working on expanding our services in the future. Stay tuned for updates!
6. How do I contact customer support?
If you have any questions or need assistance, you can reach our customer support team by emailing support@movadocollection.com. We aim to respond to all inquiries within 1-2 business days.
7. Is my personal information secure?
Yes, we take your privacy seriously. All personal information provided on our site is encrypted and handled with the highest level of security. We adhere to strict privacy policies and only use your information for processing orders and improving your shopping experience.
8. Do you offer gift cards?
At this time, we do not offer gift cards. However, we do offer special promotions from time to time, so be sure to subscribe to our newsletter for updates.
9. Can I modify or cancel my order?
If you need to make changes to your order or cancel it, please contact us as soon as possible at support@movadocollection.com. We process orders quickly, but we will do our best to accommodate any changes before the item is shipped.
10. Where are you located?
We are located at:
- Address: 206 San Felipe St NW, Albuquerque, NM 87104
For any inquiries or to reach our support team, you can also contact us via email at support@movadocollection.com.
Still have questions? If you couldn’t find the answer to your question above, feel free to reach out to our customer service team. We’re here to help!
Email: support@movadocollection.com
Thank you for choosing Movado-Collection.com—where every second counts.
This FAQ page provides the essential information customers often seek and is written in a professional, easy-to-read style. Let me know if you need to add more questions or any specific details!