Shipping Policy
At Movado-Collection.com, we are committed to providing fast and reliable shipping for all of our luxury watches. Please read the following details regarding our shipping policy to ensure a smooth and efficient delivery process.
1. Shipping Locations
We currently offer shipping within the United States. Unfortunately, we do not offer international shipping at this time. However, we are working on expanding our shipping options and will notify our customers of any updates in the future.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping:
- Estimated Delivery Time: 5-7 business days
- Cost: Free on all orders
- Expedited Shipping:
- Estimated Delivery Time: 2-3 business days
- Cost: A flat rate of $15.00
- Next Day Shipping:
- Estimated Delivery Time: 1 business day
- Cost: A flat rate of $30.00
Please note that delivery times are estimates and may vary due to factors such as weather, holidays, or other unforeseen delays. We recommend placing your order in advance to ensure timely delivery.
3. Processing Time
Orders are processed Monday through Friday, excluding holidays. Please allow 1-2 business days for processing before your order is shipped. You will receive a confirmation email once your order has been shipped, along with a tracking number to monitor your delivery status.
4. Shipping Charges
- Standard Shipping: Free for all orders within the U.S.
- Expedited Shipping: $15.00
- Next Day Shipping: $30.00
Shipping charges will be calculated at checkout based on the shipping method you select.
5. Order Tracking
Once your order has shipped, you will receive an email with a tracking number to track your package. You can use this tracking number to monitor the delivery status through the carrier’s website.
6. Delivery Issues & Lost Packages
We strive to ensure your order arrives in perfect condition and on time. However, if your package is lost, delayed, or damaged during shipping, please contact our customer service team at support@movadocollection.com as soon as possible. We will work with the carrier to resolve any issues and ensure you are fully satisfied with your purchase.
7. Shipping Restrictions
- PO Boxes: We do not currently ship to PO Boxes. Please provide a valid street address for delivery.
- Remote Areas: For addresses in remote or hard-to-reach locations, additional shipping fees may apply. If your address falls into this category, we will contact you prior to shipment.
8. Address Verification
To ensure a smooth shipping process, please double-check that your shipping address is accurate and complete. Movado-Collection.com is not responsible for delays or misdeliveries due to incorrect or incomplete addresses provided by the customer.
9. Shipping to Multiple Addresses
Currently, we only offer one shipping address per order. If you would like to ship to multiple addresses, you will need to place separate orders for each destination.
10. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please feel free to contact our customer support team:
- Business Name: Movado-Collection.com LLC
- EIN: 33-1588251
- Address: 206 San Felipe St NW, Albuquerque, NM 87104
- Email: support@movadocollection.com
Thank you for choosing Movado-Collection.com! We are committed to ensuring that your luxury watch purchase arrives on time and in perfect condition.
This Shipping Policy provides essential information on shipping methods, fees, and order tracking to ensure a smooth experience for your customers. Let me know if you need to add or adjust any details!